Self-serve parsing fixes: how to correct common issues yourself

Wrong charge code mapping (rent roll)

During the charge code mapping step (or afterward in the Financials tab), you see a charge mapped to the wrong category — e.g., "parking concession" mapped to "lease rent."

Fix: Click the dropdown next to the charge and select the correct category. Archer learns from this correction for future parses.

Missing or wrong bed/bath counts

The floor plan mapping shows incorrect bed or bath counts, or cells are highlighted red because data is missing.

Fix: Click the red cell and enter the correct value. For bulk changes (all one-bedrooms need 1 bath), select the checkboxes next to the relevant floor plans and use the Bulk Edit button in the top right.

Floor plan names need cleanup

The rent roll has floor plan names like "A1-R" and "A1-U" and you want to label them "1BR Renovated" and "1BR Classic."

Fix: In the floor plan mapping step, click the floor plan name and type your preferred name. Tip: if you make two floor plans exactly the same name, Archer groups all their units together — only do this if that's what you want.

Renovation status not tagged

The rent roll doesn't include renovation status, but you know which units are renovated from a separate amenity schedule or your own knowledge.

Fix: In the floor plan mapping step, use the dropdown in the Renovation Status column. Options include Renovated, Partial, and Classic. For individual unit-level tagging, click the pencil icon next to a floor plan to expand all units and set status per unit. For bulk changes, use the checkbox + Bulk Edit approach.

T12 line item mapped to wrong COA category

During T12 mapping, "locator fees" is mapped to Admin but you want it under Marketing.

Fix: Click the dropdown and select the correct category. Start typing the category name to filter the list instead of scrolling through all options. Archer learns from this correction.

Outlier values highlighted yellow

Yellow-highlighted cells in the T12 mapping aren't errors. They indicate values outside the normal variance range for that line item (outside the first-to-third quartile of the annual average).

What to do: Review them to make sure there isn't a data issue, but no action is required. Common legitimate causes: seasonal expenses (heating in winter), one-time charges, lease-up properties with irregular revenue.

A line item you want to exclude from NOI

You see interest income, capital expenditures, or another below-the-line item mixed into operating expenses.

Fix: In the dropdown, scroll to the bottom where below-the-line categories live. Select "Other - Exclude" (or your custom exclude category if you have one). This keeps the item visible in your financials but separates it from operating NOI. Use this instead of "Subtotal Ignore" if you want the system to remember this exclusion for future parses.

One-time charges you want to zero out

A T12 has a one-time $50,000 insurance settlement in March that skews the annual number.

Fix: During T12 mapping, click the pencil icon on the affected monthly cell. You can zero out or adjust individual monthly values. The annual total recalculates automatically.

Student housing: beds vs units showing wrong count

Your student housing rent roll has 400 beds across 150 units, but Archer is showing 400 units (or 150 beds) instead of the correct numbers.

Fix: During floor plan mapping, check whether Archer is counting beds or units. For student housing, you typically want bed-level analysis. Confirm the bed and bath counts on each floor plan row. If Archer is treating each bed as a unit, you may need to restructure the rent roll so that each row represents a bed (not a unit) before uploading. Email support@archer.re if the structure is unusual — the team handles student housing formats regularly.

Vacant or model units showing incorrect rent

The rent roll has model units, employee units, or down units that show $0 rent or no lease, and they're skewing your averages.

Fix: During floor plan mapping, you can mark individual units as non-revenue. Click the pencil icon on the floor plan to expand individual units, then set vacant or non-revenue units accordingly. This excludes them from rent calculations while keeping them in the unit count.